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Plans and support

Obacht is in a closed pilot. Everything is free while that lasts, and you reach us through the support form in the webapp.

The pilot​

Accounts are created with an invite code. The invite puts you on the Friends tier: invite-only, no charge. Billing in the avatar menu shows your tier and what you used this month (devices, apps, traffic). There is nothing to pay and nothing to set up.

Prices for after the pilot are not final, so this page does not list any.

Support​

Open Support in the avatar menu. The form asks for:

  • a category: Billing & Subscription, Device Support, Bug Report or Other
  • the device it is about (optional, but it helps)
  • a subject and your message

Your earlier requests and the answers stay listed below the form.

tip

For a device problem, include the device ID from Device details and tell us what you clicked last. That saves a round trip.

If you see "Support is on the paid plans", your account is on the Free tier rather than Friends. Write to us by email instead.

Feedback​

Ideas, wishes and rough edges: use the support form with Other, or write to post@obacht.dev.

Common questions are answered at obacht.dev/faq.